We value the trust you place in MainChem. and the companies which MainChem owns and operates . We want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it. If you have additional questions or would like further information on this topic, please feel free to contact us. MainChem may update this policy from time to time. Please check our policy periodically for changes.
1. How does MainChem ensure that your information is secure?
MainChem will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those employees or authorized service providers who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. When credit card information is transmitted online, MainChem uses industry standard security measures called SSL (secure socket layer encryption).
2. What type of information does MainChem collect?
MainChem gathers customer information needed to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances. First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer “cookies” we collect data, such as your IP address, browser type, domain name, and specific MainChem web pages through which you click. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our website and your MainChem experience. Second, we may ask you to voluntarily provide information in a few circumstances. When you purchase items, we will ask you to voluntarily provide certain personally identifiable information, such as, your name, address, telephone number, e-mail address, and credit card number. We need this information to process and fulfill your order and notify you of order status. Other examples of when we may ask you to voluntarily provide personally identifiable information include if you subscribe to our email program (information such as your name and e-mail address), choose to provide us preference information (such as interests, product preferences, and items purchased), or when you enter a sweepstakes or one of our promotions (information such as name, address and telephone number). Additionally, in order to provide you with goods and services designed to meet your needs, we may collect demographic information (such as number of household members, age, and gender), purchase preference information, and mailing lists from third parties. We use this information to customize your experience on our website and to provide you with the most relevant products and services.
3. What information do we share and with whom?
MainChem does not rent or sell customer information to outside marketers. We may share your information (as described above) with members of the MainChem family of businesses to provide you with products or services that you have requested or to provide you with promotional offers that we believe will be of interest to you. The MainChem family of businesses include all MainChem affiliates as well as other selected businesses with which MainChem has a relationship and which have agreed to adhere to our strict standards for providing quality products and services, responding to your needs, and protecting customer information. In certain circumstances, MainChem may share your customer information with trusted service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with our policy. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction.
Cookies” are small pieces of information that are stored by the browser on your hard drive. MainChem may store some information on the visitor’s computer in the form of a cookie or similar file. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. For example, these files allow us to tailor your MainChem experience to reflect your expressed interests and preferences.
5. Can I disable these cookies?
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the MainChem cookie, please note that you may not be able to take full advantage of a personalized experience at MainChem.
6. What is MainChem’s commitment to children’s privacy?
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
7. Can I “opt out” of receiving promotional e-mails from MainChem?
MainChem may send you e-mails with promotional offers only if you opt-in to receiving such e-mails. If you would no longer like to receive e-mailed special event information, sales notifications or other messages from MainChem, you may contact us and your e-mail address will be removed from our marketing list.